Shipping policy

At SayVIT, we make it easy to enjoy fresh, discounted groceries delivered
straight to your door across Leeds. Here’s everything you need to know about our
delivery service, including zones, timing, costs, and how we keep your food
fresh.
Where do we deliver?

We currently deliver to selected areas across Leeds.
✅ Enter your postcode at checkout to confirm availability in your area.
✅ We are expanding our delivery zones regularly—join our newsletter to get
updates when SayVIT comes to your region.

Delivery costs & minimum order

○ FREE delivery for Students in their first week with Sayvit
○ Standard delivery fee applies for orders(shown at checkout).
○ No hidden charges, what you see is what you pay
●
Delivery times

○ Deliveries are made Monday to Sunday
○ Standard delivery window: 6pm – 11pm
○ You’ll receive a tracking link or SMS on the day of delivery
○ We aim to deliver within the day of your order or the day you Pre-order.
●
How we keep your food fresh
We know you’re trusting us with perishable groceries like fruit, vegetables, meat, and
dairy. That’s why we follow strict cold chain delivery practices:
○ Chilled packaging and insulated boxes keep produce at the right
temperature
○ Frozen gel packs or dry ice for meat and dairy where needed
○ Fast turnaround from warehouse to doorstep

● Your groceries arrive safe, fresh, and ready to enjoy.
Missed deliveries

If you’re not home, your courier may:
○ Leave your order in a safe place
● We recommend being available during your delivery slot to ensure freshness.
***** Click & Collect**

We’re working on offering collection points for customers who prefer to pick up
their SayVIT order at a time that suits them. Stay tuned for updates!
Sustainability matters

Our delivery packaging is:
○ Recyclable wherever possible

○ Minimal to reduce waste
○ Designed to balance freshness with eco-responsibility
● By shopping with SayVIT, you save money and help cut down on unnecessary food
and packaging waste.
Still have questions?

Check our FAQ page or contact us at support@sayvit.co.uk—our team is happy to
help with any delivery enquiries.